[Resolved]  Sun Direct — recharge problem no recharge

I have recharged a subscription pack of sundirect ₹230 & ₹200 on[protected] through sun direct apk.. The money has been deducted fro my account by citrus solution pvt ltd as the gateway of sundirect for transcation. But the money is not reached to the sundirect till now. I am attaching a screen shot for your reference. Please do necessary action to get my sundirect get recharged as early as
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Apr 27, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
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