[Resolved]  Sun Direct — reg. plan subscription

Address:Hyderabad, Andhra Pradesh, 500072

Hi
Today i recharged hd telugu pack a1 from sun direct application, after few minutes i saw, no hd channels are viewing and gave complaint to sun direct people saying that in this pack, there is no hd channel as mentioned in application, only kushi tv are there
What a ridiculous, please see the attachments photos and what they are giving service, only looted the money as not even provided me maa tv hd, gemini tv hd
Please see the issue and resolve as soon as possible
+1 photos
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Oct 13, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team
Complaint comments 

Comments

I recharged for 200 rs but not active in sun direct dth account. my account no [protected]R. due account rate is 230. but i know later. sorry. please active my account to what i have amount. please help me. i tried many ways. but i can t get solution. my mobile [protected].please take action immediately. for three years i maintained this account

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I had some amount prior to this recharge also but that too has vanished

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