Sun Direct — regarding hd plans | |||
Hi, Iam existed sundirect hd plan customer (My smart card no: [protected]). I recently shifted my home. Now hd channels are coming as blank, i called to customer care, they are saying that there is a upgradation in hd and asking us to change the existed hd box by paying 849 rupees (699box cost + 150 service cahrge). As this a problem in their service why we need to pay money for upgrading the existed hd box. This is a problem in their network, so they should replace the existed hd boxes with free of cost. Was this information helpful? | |||
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Sun Direct customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi my name Pradeep Kumar, last one week i am not getting channels, when i am call the customer care no one not giving proper response, why they behave like this i don't no, i think this is not good service
Reply
I tried online recharging for new basic pack on 14.12.2017 of rupees 1554/-. The amount was deducted from the bank bt the recharge is not reflecting on the site.
The money is not yet returned to the account.
The money is not yet returned to the account.
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