Sun Direct — regarding plan

Address:Salakalaveedu, Bestavaripeta, Prakasam, Andhra Pradesh, 523370

Today morning I call to customer care and enquired about plans and I asked some channel they said that that channel also come under this plan . But now I call to them they said that channel not come under this plan.
I have done recharge after confirming with customer care. But they saying now this not come under this plan please resolve my problem. Now I have to pay extra money for that channel but I didn’t have budget for extra . Please resolve my problem.
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Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct,
Customer care
Aug 15, 2019
Updated by varikuntlav6
Call me my number [protected]
Aug 17, 2019
Updated by varikuntlav6
My number call me. [protected]
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