[Resolved] Sun Direct — regarding refusing to change my base plan | |||||
My subscription id is [protected] and my mobile number is [protected]. They are changing my base plan abruptly for whatever low base pack i ask they are not allotting me. I want 180 base pack but they are telling i can't change my base pack since i recharged for 250. Then they told to recharge 180 to make that base pack. But it again went to 250 pack. They are telling to take 250rs pack like that. I want them to change my base pack or need my money refunded 250+180=430. I will change the subscriber and get the new connection since they are always cheating like this. Was this information helpful? | |||||
Feb 21, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 Sun Direct Customer Care's response Dear sir We tried contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better. Regards Sun direct Customer care | |||||
 2 Comments | |||||
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Not even 1 yr completed, I have raised more than 3 complaints, none was done properly. Concern, technicican call and ask first whether you will give service charger. I really got irritated of thier service. Don't anyone there to dare to against them?
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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I have recharged my DTH SmartCard / CDSN No:[protected] at 6.45 PM at 04/12/2018 but still havent get my signal.Message showing please recharge.
Please do the needful