[Resolved]  Sun Direct — service not provided even after paying the subscription

Address:Chennai, Tamil Nadu

I have recharged my sun direct subscription online this morning. But service is not provided! Your toll free number does not work at all... The office phone numbers given in the site does not exist at all! Very poor service!

If the phone numbers are changed, kindly provide the new ones...!

I get recorded messages to recharge, but when it is done you delay the service...
My sun direct no..[protected]... Check and revert...
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Dec 17, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Sun Direct Customer Care's response
Dear Madam,

Customer has faced billing issue and same has been clarified and there is no another issue conformation taken from customer.

Regards sun direct
Customer care
Complaint comments 

Comments

I recharge my sundirect tv but i press wrong number.so please solve, my problem. TRANSACTION DATE NOVEMBER 21 2018 AND TRANSACTION ID NUMBER - MK01007bp2dq. kindly cancel my recharge.
Customer service centre persons says to pay 499/- +150/- for set up box upgrade. Why?

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