[Resolved] Sun Direct — service not providing from sun direct

 
1 Review
Tirupati, Andhra Pradesh, India
 Balajivish on Mar 5, 2019
I have recharged yesterday (04/03/2019) for tamil dpo1 pack on sun direct app @200rs and my sun direct card number is [protected]. It reflected on app also. But no any channels running. I have tried to reach them but theirs customer care numbers are not working properly. I have tried to reach them by call for 170 times. But 3 times connected they told like it will come before two hrs. But now i waited up to 28 hrs but no any action taken and no channels are displaying. Validity for dpo1 is 28 days only. Already one day completed without using that pack. Pls take necessary action on them.
Thank you
Complaint marked as Resolved Apr 24, 2019

Complaint Status


[Mar 05, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Mar 20, 2019
Dear sir

As per the conversation we had, issue is already resolved

Regards Sun direct
Customer care
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    32%
    Complaints
    1461
    Pending
    0
    Resolved
    462
    phone
    +91 76 0101 2345 [Customer care]
    location
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - service not providing from sun direct