[Resolved] Sun Direct — service not providing from sun direct
Tirupati, Andhra Pradesh, India
BaBalajivish on Mar 5, 2019
I have recharged yesterday (04/03/2019) for tamil dpo1 pack on sun direct app @200rs and my sun direct card number is [protected]. It reflected on app also. But no any channels running. I have tried to reach them but theirs customer care numbers are not working properly. I have tried to reach them by call for 170 times. But 3 times connected they told like it will come before two hrs. But now i waited up to 28 hrs but no any action taken and no channels are displaying. Validity for dpo1 is 28 days only. Already one day completed without using that pack. Pls take necessary action on them.
Complaint marked as Resolved Apr 24, 2019
[Mar 05, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified SupportSun Direct Customer Care's response, Mar 20, 2019
As per the conversation we had, issue is already resolved
Regards Sun direct
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