Sun Direct — set top box complaint sr[protected]

Address:Thane, Maharashtra, 400603
Website:sundirect.in

Complaint sr[protected] lodged on 11/10/2017 pending till date! Have been calling everyday since 11/10/2017, same answer - "it will be resolved in 48 hrs".
The set top box isn't showing any indication of power.
It's been over 10 days now and every means of communication has been tried.
Payment has been made for six months in advance.
Kindly repair or refund!
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Setter box upgradation complaint no response

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