Sun Direct — signal issue & dth not working properly... reg.

 
3 Reviews
3-13-65/s2, Ramanthapur,Hyd, Hyderabad, Hyderabad District, Telangana, India
 m_devji123 on May 7, 2019
Dear sir,

We would like inform you that we have purchased sun dth and it is being observed that some times signal issue & some times few channels not coming with telugu dpo pack1 @ 212.

We are suffering issue from april-19 on-wards and we are calling to customer care number and we have raised numbers compalints against signal issue / dth not working but solution is not upto the mark.

Pl find the below complaint no: sr[protected]
Against sun direct no: [protected] but still issue not resolved.

Note: there is not service call report from the engineer against complaint closer.

Complaint Status


[May 07, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, May 26, 2019
Dear sir

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care
Updated by m_devji123, May 31, 2019
We have received call but problem is not been rectified.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I am not able to reach out Sun direct customer care with its any of the number specified in its web site

Whenever I call, call gets dropped immediately.

My contact number is[protected]
I recharge. 250. For subdirector. Morning onwards. No response. Please check

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    Sun Direct - signal issue & dth not working properly... reg.