[Resolved]  Sun Direct — signal problem and customer care problem

It's very irritating in the case if signals... If we give any compliant to customer care they are ready to take compliant... But it's not useful... If we go to service center they will do little work of 5 minutes and take money... Or they will say simply to take another card and setup box which is costlier... Worst signalling service I hav ever seen
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Jul 30, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
Sun Direct Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

Today(25/06/2018) I had a issue with my sun direct smart card recharge and then I have to call customer care to assist, leave about help in the issue, customer care executive was so rude and was warning and shouting at me with disrespect, when I asked him about more clarity on the issue. Is this how Customer be treated?

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