[Resolved] Sun Direct — subscription channel not displayed

prasad pinnasi

from Mumbai, Maharashtra

Address:

SRIKAKULAM TOWN, Srikakulam, Andhra Pradesh, 532001

Dear sir
My customer id is [protected]. My subscription package is telugu dpo 2.in my package star sports telugu channel is not displayed. I have booked many complaints from four months. Service engineer came and changed setup hd box. But till now it is not resolved. I have to change my dth sundirect to another network. And subdirectory team
Regards
Prasad
[protected]

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Nov 3, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Sun Direct Customer Care's response Dear sir,

As per a conversation, customer had faced technical issue, technician visited customer premises and resolved the issue.Now customer satisfied with the resolution.

Regards,
Customer care

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Comments

khaja u.khaja

from Mumbai, Maharashtra

E017_0 NO valid sector fond

Manjunath L V

from Bengaluru, Karnataka

I recharged Telugu DPO3, and immediately I capl customer vare to change the plan to Telugu DPO SD A2, but customer care answer saying according to TRAI rule u can onlu upgrade the packages cannot downgrade.

Manjunath L V's reply, Sep 22, 2019

I recharged Telugu DPO3, and immediately I called customer care to change the plan to Telugu DPO SD A2, but customer care answer saying according to TRAI rule you can only upgrade the packages cannot downgrade.