[Resolved] Sun Direct — sun direct amount debited but not recharged

 
2 Reviews
Mettupalayam, Tamilnadu, India
 Ranjith ks on Apr 26, 2019
I have done payment of rs. 554 (Tamil dpo1 package basic subscription 3 months package) from my sundirect app via their upi mode through my bhim app
Amount is credited to upi id [protected]@axisbank.

Amount debited from my bank account, but recharge not done... I contacted bhim they said recharge is sucessful from their end.
My sundirect id number is [protected]
Kindly pls look in to this.

sun direct amount debited but not recharged
Complaint marked as Resolved Jun 30, 2019

Complaint Status


[Apr 27, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, May 21, 2019
Dear sir

As per the conversation we had, now issue is resolved

Regards Sun direct
Customer care
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Set top box is not working since last two days. There is no electric connection available in the set off box. Only red line showing and thereafter immediately dis-appearing. If HD set off boxes are available for change of existing set top box kindly inform the cost for the same. Please provide nearest consumer cadre number.

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    Sun Direct - sun direct amount debited but not recharged