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[Resolved]  Sun Direct — sun direct amount debited, but "payment failed" status using https://my.sundirect.in/

Address:Beside Bypass, Sri Ramanagar Colony, Vizianagaram, Andhra Pradesh, 535579
Website:my.sundirect.in

I have done payment of rs. 630 (Telugu dpo 2 package basic subscription for 3 months) from my sun direct website via their debit card mode.

Amount debited from my bank account, but recharge not done... I contacted the customer care of sun direct but no response from their end.
My sun direct id number is [protected].
Kindly please look into this issue.
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May 5, 2020
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2020
Sun Direct Customer Care's response Dear Sir,
As per conversation, customer complaint regarding BAL NOT CREDITED issue same has been already resolved from our end.
Regards,
Sun Direct Team.
Complaint comments 
3 Comments

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Comments

SCREEN SHOWS E017-0 NO valid sector found csdn...[protected]...mob.[protected], .
Reply
Now just recharged my sun direct with a 629 rupees but in app it show u didn't recharge now what we do !?
This is my translation Id[protected]

Reply
S N:-[protected]
It showing E017-0 No valid sector found plz hlep us
Reply
Thejaz's reply, Mar 30, 2020
I called cc but no replays

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