[Resolved] Sun Direct — sun direct amount debited, but "payment failed" using https://my.sundirect.in/
Beside Bypass, Sri Ramanagar Colony, Vizianagaram, Andhra Pradesh, India
GG musalayya on Mar 29, 2020
I have done payment of rs. 630 (Telugu dpo 2 package basic subscription for 3 months) from my sun direct website via their debit card mode.
Amount debited from my bank account, but recharge not done... I contacted the customer care of sun direct but no response from their end.
My sun direct id number is [protected].
Kindly please look into this issue.
Complaint marked as Resolved 2020-05-11 05:58:30
[Mar 30, 2020] Sun Direct customer support has been notified about the posted complaint.
Verified SupportSun Direct Customer Care's response Apr 03, 2020
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Sun Direct Team.
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