[Resolved] Sun Direct — sun direct dth recharge done wrongly rs.198 instead of 199
Vavaskarthik on Feb 19, 2019
Hi, i have recharged sun direct dth for 198 instead of 199. So bengali pack is activated for me. Actually i have 100 rs in my sun direct account balance. Please change my plan to 199 (Tamil dpo pack1)
Also my existing plan is valid up to 19-feb-2019. But the existing plan is stopped and bengali plan is activated once i recharged.
Sun direct smart card no.:[protected]
Complaint marked as Resolved Apr 1, 2019
[Feb 19, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified SupportSun Direct Customer Care's response, Mar 01, 2019
As per the conversation we had, now issue is resolved
Regards Sun direct
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