[Resolved] Sun Direct — sun direct not offering channels as per new rules. | |||
My sundirect dth monthly subscription expired on 15.1.2019. I have requested them to provide me the pricing of channels under the recent directions of trai so that i would subscribe to channels of my choice. Their response to my telephone call was that they have no information yet on the new pricing and that i should go for renewal as per the existing tariff. The service provider is violating the directions of trai in the matter of providing choice of channels. They want me to buy their packages which are expensive and contain many channels which i do not watch. Was this information helpful? | |||
Mar 10, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Jan 26, 2019 Sun Direct Customer Care's response Dear Sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards Sun Direct Team | |||
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