[Resolved]  Sun Direct — Sun Direct recharge issue with the sundirect

Hi Team,

I have recharged my sun direct account with 279 pack on 14/10/2021. But my recharge is not updated yet. The money was debited from my bank account and was shown as a successful transaction in PhonePe app

I have called phonepe customer care and was informed that the issue is with the biller and closed the ticket from their end.

No response from sun direct customer care till now.

Now please load the money to my sun direct account or refund it!!

Cell - [protected]
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Oct 20, 2021
Complaint marked as Resolved 
I got my refund..Thanks for the prompt response
Sun Direct customer support has been notified about the posted complaint.
Oct 18, 2021
Updated by prasadr0303
Transaction id - NX21101419000607929179441

Verified Support
Oct 19, 2021
Sun Direct Customer Care's response
"Dear sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team."
Verified Support
Oct 20, 2021
Sun Direct Customer Care's response
"Dear sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team."
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