[Resolved]  Sun Direct — sun dth signal - annual recharge done but no service

Address:Jabalpur, Madhya Pradesh, 482020

I have done an annual recharge for my Sun DTH connection and after 15 days i stopped receiving signals. Tried all possible ways to get in touch with you

1. Contacted your regional service center in Indore at [protected]
2. Contacted Chennai head office
3. Sent an email to customer care
4. Sent an email to the MD as well

Complaint number[protected]
TV Service Number [protected]

I being a senior citizen and trying all possible ways to get it resolve, its going in vain with no use. If you can't provide service why do you even recharge
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Aug 2, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2018
Sun Direct Customer Care's response
Dear sir,

As per your request plan validity is corrected

Regards sundirect
customer care
Complaint comments 

Comments

Dear Sanil Pillai,

We regret the inconvenience caused. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
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