[Resolved]  Sun Direct — sun nxt app

Address:Rangareddy, Andhra Pradesh, 500086

I have subscribed to SUN NXT App from my phone and the amount is getting auto debited from my account. I am trying to watch a movie on my device today and it says the receipt has already been used by other user. I tried to restore to my account and the app does not allow this and gives me an error.

my subscription is available till 4th August and still unable to view anything on the app.
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Aug 29, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
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