Sun Direct - Technician Fraud — sun direct stb swapping fraud
Chengannur, Kerala, India
AnANiLKeraLa on Sep 23, 2019
When it's found out the stb fault, the technician give us two options. Either use 350rs service box to continue existing connection or take a new box and new activation for 900rs plus. The hidden fact is that new box is available for 499+150rs service cost. Since we don't want new connection every time stb damaged, we chose 350rs service box + 200rs for adaptor as our old one is directly connected to plug. Total 550rs for it when only 650rs for new box. The technicians try to make people buy new connection, just stb & new activation something, with full other existing stuffs for 900rs plus. Looks like the technicians have different business plans when company says to swap with new for 650rs.
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