[Resolved]  Sun Direct — very poor service and support

Address:560036

I'm unable to recharge my dth in their, always error showing insufficient balance or try again later when trying to recharge with more sufficient balance. They are having vy vy worst customer care support in india i think. No response and nothing from through phone call, chat support and twitter. I think i'm going to throw up this antenna and go for better one, who can capable to listen and satisfy the customer feedback.
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Mar 24, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

Respected Sir,

Recharge completed 2 days back. still account is not active.

please help us very soon
Cusromer card number
[protected]

Gopinadh D's reply, Feb 9, 2019
still sum direct tv not coming,

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