Sun Direct — Wrong recharge | |||
I am D.D.Narasimhan. I am having sun direct connection. First i was having ordinary set box bearing smartcard no. [protected]. Nearly one year back i was changed the HD set box bearing smart card no. [protected]. I am regularly recharging for Rs. 480/- mega pack. To day i was eroneously recharge for Rs. 480/- using smart card no. [protected] instead of [protected]. While contacting your customer care you have wrongly used smart card no and hence we are unable to activate. Now i am again recharging with new number and viewing the channels. In my smart card no.[protected] having balance nearly Rs. 464/-. Kindly transfer the amount to the new smart card No. [protected]. Also i am unable to view Mega TV, Vasanth, Isai aruvi channels. When i am tuning i am getting signal as E-48-32 NO SIGNAL. Kindly restore these channels immediately to view the channels. Thanking you. D.D.NARASIMHAN - [protected] Was this information helpful? | |||
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