[Resolved] Sun Direct — Wrong Recharge process & irresponsible customer service | |
I recharge 1000 rupees[protected]for a offer 6 month malayalam economic pack value of 991 but amount was added to my account balance and they have activated the previous plan ( one month validity malayalam economic pack Rs 229)without my knowledge for the next month period. Was this information helpful? | |
Jun 3, 2021 Complaint marked as Resolved Company send massage "Your Sun Direct complaint SR21060****** is resolved to your satisfaction. For support call 7601012345" Sun Direct customer support has been notified about the posted complaint. Verified Support Jun 03, 2021 Sun Direct Customer Care's response "Dear sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards, Sun Direct Team." | |
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