[Resolved] Sundirect — annual recharge done

[Resolved] Sundirect — annual recharge done - not getting any channels

S sumanmacherla from Hyderabad, Telangana

I have taken new connection on 27/06/2018 with annual package which cost rs 5999/-. Still i have three months validity but they have disconnected and asking to recharge again. When i call customer care they are just disconnecting my call after hearing problem. One of the worst customer care. Sundth card no: [protected]. I need my money back for three months or need to reactivate my channels for three months. Why i need to recharge again. How it expires on march, if i recharged for 12 months on 27/06/2018. +1 photos Was this information helpful? No (0) Yes (0)
Mar 14, 2019 Complaint marked as Resolved Updated validity period Sun Direct customer support has been notified about the posted complaint. Verified Support Mar 12, 2019 Sun Direct Customer Care's response Dear Sir, We regret the inconvenience caused. We have forwarded your query to our customer care. They will get in touch with you as soon as possible. Regards Sun Direct Team Verified Support Mar 21, 2019 Sun Direct Customer Care's response Dear Sir As per the conversation we had, issue is already resolved Regards Sun direct Customer care
Add a Comment	Share
Submit Close