Sundirect — customer care not working

tvrama

from Mumbai, Maharashtra

Address:

421203

I have a sundirect dth connection. My card no is [protected]. I am on newsundirect sunshine basic plan. Since 2 months i am not getting 2 devotional channels aastha andsanskar (Hindi no’s 600 and 608 resply). Trying to contact all the numbers of cust care but to no avail. Frustrated really. There is enough money in my account. Want to know the reason.
Am stationed in dombivli thane maha. Thoroughly disgusting. Can’t reach the nodal officer too.
My e mai [protected]@ gmail.com
Pl help me. Mob no[protected]
I am a senor super citizen.

Was this information helpful?

No (0)

Yes (0)

Sun Direct customer support has been notified about the posted complaint.

Dec 23, 2017

Updated by tvrama Till now my complaint stands. I cant reach the consumer care executives nor the nodal officer.
AS OF NOW THERE IS A BALANCE OFF RS 538.59 IN MY ACCOUNT>.
I DONT WANT TO CONTINUE IN THIS . DONT WANT TO SUBSCRIBE>
THE BALANCE WITH SUN DIRECT RS 538.89 MAY BE REVERESD INTO MY ACCOUNT>
DISGUSTED WITH POOR SERVICE>.
PLEASE GIVE BACK THE MONEY THAT IS IN MY ACCOUNT.
DO NOT WANT TO CONTINUE. I HAVE DISCONNECTED THE SUNDIRECT..