SunDirect DTH — refund of excess amount paid towards package

Address:

# 914, 5th block, 7th main, 3rd cross, BEL Layout, Vidyaranyapura, Bengaluru, 560097

Hi,

My account # is [protected] and i bought this connection on 29th may 2018.in the month of july 2018 (28th july) by paying rs.5600 for one year complete subscription. The plan i choose was "mega hd tamil pack" that included all channels.

Suddenly for past few days since last week of feb or 1st week of march, i am not getting many channels and i see that the plan has been changed by sundirect without informing me nor without my permission. They have changed the plan to "hd tamil dpo 2 package basic" package which is only rs.300 or 320/ month and they are not giving many hd channels.

My actual renewal is 30th aug 2019 so sundirect should either continue the same plan which i was using before else disconnect the dth and refund me the balance amount for the remaining months till august 2019 (6 months).

If i calclulate 5600/12 months it is rs.467 and now they have changed to rs.320 plan. So sundirect must refund rs. 140 difference since they have put me in rs. 320 plan.

Looking forward to hearing from you.

Regards,
Ramkumar