[Resolved] Sundirect — Money debited but recharge not done

[Resolved] Sundirect — Money debited but recharge not done

K Kamakka from Noida, Uttar Pradesh Apr 30, 2021 This thread was updated on Apr 30, 2021

I made payment for recharge to my account around 1:30PM today through phone pay and the payment was successful and debited from my account and also shown paid status in phone pay. But the balance is not reflected in my account in sun direct app under my account menu or transaction report. My smart card number : [protected] Here i attached payment receipt for your reference. Please credit the balance else refund my money back +1 photos Was this information helpful? No (0) Yes (0)
Feb 9, 2021 Complaint marked as Resolved I made payment for recharge to my account around 1:30PM today through phone pay and the payment was successful and debited from my account and also shown paid status in phone pay. But the balance is not reflected in my account in sun direct app under my account menu or transaction report. My smart card number : 10245007629 Here i attached payment receipt for your reference. Please credit the balance else refund my money back Sun Direct customer support has been notified about the posted complaint. Verified Support Feb 11, 2021 Sun Direct Customer Care's response Dear sir, We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better. Regards, Sun Direct Team.
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