[Resolved] Sundirect — sun direct recharge failed, amount deducted | |
I have recharged my dth account via quick charge in sundirect.in, on 14/07/2021 at around 3:05 pm . I tried via gpay 2 times and via debit card another time . In these 3 times money got deducted but the recharge status is showing failed. Transaction references are : 37694259, 37694153 and 37695854. I tried calling customer care and also mailed on the shown mail id provided on there website but no response happened from there side. Please refund my payment and confirm me. My mobile number is ([protected]) Was this information helpful? | |
Jul 14, 2021 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Jul 18, 2021 Sun Direct Customer Care's response "Dear sir, As per conversation, customer complaint regarding amount reversal informed to customer amount will be reversed to your bank account within 7-10 working days And same has been clarified from our end Regards, Sun Direct Team." | |
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