[Resolved]  Sundirect — sun direct recharge failed, amount deducted

I have recharged my dth account via quick charge in, on 14/07/2021 at around 3:05 pm .
I tried via gpay 2 times and via debit card another time .
In these 3 times money got deducted but the recharge status is showing failed. Transaction references are : 37694259,
37694153 and 37695854. I tried calling customer care and also mailed on the shown mail id provided on there website but no response happened from there side.
Please refund my payment and confirm me. My mobile number is ([protected])
sun direct recharge failed, amount deducted
sun direct recharge failed, amount deducted
sun direct recharge failed, amount deducted
Was this information helpful?
No (0)
Yes (0)
Jul 14, 2021
Complaint marked as Resolved 
Jul 15, 2021

Complaint Status

Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2021
Sun Direct Customer Care's response
"Dear sir,

As per conversation, customer complaint regarding amount reversal informed to customer amount will be reversed to your bank account within 7-10 working days And same has been clarified from our end


Sun Direct Team."
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Sun Direct
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View Full Information