Sundirect Tv — recharged channels are not getting telecasted

Address:Prakasam, Andhra Pradesh
Website:www.sundirect.in

I have recharged with Telugu DPO1 package with 212 amount. But the channels related to etv and maa tv are not getting telecasted.issue persists for more than 45 days. I have contacted the customer care multiple times but of no avail. Moreover they asking me to pay 150 rs for their support person to look into the issue which is purely a software issue. I would like to have money refunded since I'm are using the services provided by them.
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    Ongole
    Andhra Pradesh
    India
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