Sunflame Enterprises — defective product | |||
My first complaint on 26th jan 2019 on [protected]@sunflame.com & given multiple reminders after that. Hi, I purchased this product from the banasankari, bangalore dealer, mr. Nagarjuna in nov 2018 (Two months ago). Two problems - *the burner plate has already got rust *burner plate rubber bush has come off Rusting of burner plates is a serious problem. I have never seen that with premium products and i have previously owned a few. Shockingly, your service centre tells me that rusting of burner plates is normal. He said even rubber bush coming off is normal. Your dealers did not inform us that rusting of burner plates is normal with premium sunflame products. I would like sunflame company to confirm to me if product delivered to me is defective or if rusting is normal with most premium range of sunflame burners. Harshit Was this information helpful? | |||
Sunflame Enterprises customer support has been notified about the posted complaint. | |||
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