[Resolved]  Sunflame Enterprises — defective sunflame 3 burner spectra gas ovens purchased on 05/09/2018

Please refer to above i am to inform you that i purchased one sunflame 3 burner spectra gas ovens on 05/09/2018 from g. P. Trading, 212, r. B. Avenue, gariahat market, new complex basement, stall no-b -41, kolkata 700019 (Ph no[protected], mob no-[protected]). It is very sorry to inform you that from the day of purchase i am facing many problems for operating the ovens. The knobs are frequently becoming very tight and becomes very difficult to move the knobs and there is always possibility of breaking, the small middle burner is so tight that it becomes very difficult to open the burner for cleaning. I requested m/s g. P. Trading for changing the oven before i used that but they declined and told me to contact your service center, i contacted your service center twice but iinspite of their best effort they could not solve the problems as as per their opinion it is a manufacturing defect and not possible to rectify. So i request you to look in to the matter and immediately arrange for replacement.
Thanking you
Ashok kumar gupta
Mob no-[protected]/[protected]
Mail id - [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Feb 10, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Sunflame Enterprises Customer Care's response
your complaint is forward to our service centre they will call you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunflame Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    407
    Pending
    0
    Resolved
    87
    Sunflame Enterprises Phone
    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
    View all Sunflame Enterprises contact information