[Resolved] Sunflame Enterprises — defective sunflame 3 burner spectra gas ovens purchased on 05/09/2018 | |
Please refer to above i am to inform you that i purchased one sunflame 3 burner spectra gas ovens on 05/09/2018 from g. P. Trading, 212, r. B. Avenue, gariahat market, new complex basement, stall no-b -41, kolkata 700019 (Ph no[protected], mob no-[protected]). It is very sorry to inform you that from the day of purchase i am facing many problems for operating the ovens. The knobs are frequently becoming very tight and becomes very difficult to move the knobs and there is always possibility of breaking, the small middle burner is so tight that it becomes very difficult to open the burner for cleaning. I requested m/s g. P. Trading for changing the oven before i used that but they declined and told me to contact your service center, i contacted your service center twice but iinspite of their best effort they could not solve the problems as as per their opinion it is a manufacturing defect and not possible to rectify. So i request you to look in to the matter and immediately arrange for replacement. Thanking you Ashok kumar gupta Mob no-[protected]/[protected] Mail id - [protected]@yahoo.com Was this information helpful? | |
Feb 10, 2019 Complaint marked as Resolved Sunflame Enterprises customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 Sunflame Enterprises Customer Care's response your complaint is forward to our service centre they will call you.
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