[Resolved]  Sunflame Enterprises — mixer grinder

Address:500076

I had purchased a sunflame legend mixer grinder (Serial no 15emj05364) from army csd canteen on dated 05 april 2016, the mixer stopped working suddenly,
So i approached sun enterprises, gandhinagar, bholakpur, secundearbad 50003. For service on 3 feb 2018, they checked / inspected by technician and as per him motor winding burnt/not working and due to warranty date is available upto 05 april 2018 it is serviced or replaced free. They received the item receipt no -383. And the delivery date given as 24 feb 2018 as per receipt.
On 26 feb 2018, i've got call from agency that due to our neglegency, the wiring had burnt inside and the motor winding is ok, the technician advised to change wiring inside first and if it works ok or else bring back to sun enterprises they will putup the case in head office and then they will respond.
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Feb 10, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Apr 21, 2018
Updated by chendhukc4u
please look into the matter and resolve it as soon as possible
May 12, 2018
Updated by chendhukc4u
Till now no action done, sevice engineer inspected and told that wiring fully burnt, but i myself opened it and found that no wiring burnt inside only motor winding burnt.please refer images.
May 12, 2018
Updated by chendhukc4u
refer images

May 12, 2018
Updated by chendhukc4u
image

Jun 14, 2018
Updated by chendhukc4u
till date no response from sunflame.worst product i purchased in my life.
Verified Support
Jan 08, 2019
Sunflame Enterprises Customer Care's response
 
Dear Sir,

We sincerely regret the inconvenience caused to you. Please forward the following details so that we can register your complaint :

Complete Address with Pin Code and Land Mark if any.
Contact No.                        :
Jan 12, 2019
Updated by chendhukc4u
k chandrama chary
house no 3-1-16/124/1
swamy vivekananda nagar 17 street
Mallapur
Nacharam Post
Medchal-Malkajgiri district
Hyderabad
Telangana State
Pin 500076
Cell No [protected]
Alt No [protected]
Apr 17, 2019
Updated by chendhukc4u
still no info from sunflame
Apr 17, 2019
Updated by chendhukc4u
very poooooooooooooooooooooooooooooooooooooooooooooooooor service
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