[Resolved]  Sunflame Enterprises Private Limited — either you will return my money of 9945/- only or i want to force a decision that sunflame pvt company is very very fraud and cheat.

Address:743135

Dear sir,
With due respect i would like to say that i am a subscriber of sunflame pvt. Ltd. These subscriber name was mr. Prosenjit roy and docket no is 18nc70 on 19/03/2018. My residence address is vill - halisahar jadunath bati, p. O - malancha, dist : north 24 pgs, pin - 743135 (W. B), city - kolkata,

I inform you sir that i bought a sun-flame 3 burner glass top gas oven from gas oven house at kanchrapara on 21/06/2017. But after cooking in the afternoon i can see that the gas burner has become red spot around on 18/03/2018. Then in the evening i went to the shop at kanchrapara and i told about the gas burner. The shop owner provide me a number on sunflame service center. These no is [protected]. Next day i am calling these no and i told about this problem. She hear and she gave me a docket no and it has been said from the service center that within one week, an engineer will visit to your home.

Technician visited to my home in the evening on 23/03/2018. These technician name was arjit banik and his phone no is [protected]. At first he saw this problem then he replied me that do not wear this issue on your warranty card of sunflame. Even he gave me a phone no of manager who's name is subhadra. This phone no is [protected]. He told me that do not wear this issue on your warranty card of sunflame but told me that changes in color are not covered in the warranty card where it is written?

Before i am calling to shyamnagar service center of sunflame. This no is [protected]. Madam receive the phone and she told me that within one week your problem has been solve but i am not sure then i am calling head-office of sunflame at haryana. These no is[protected] but i am no response also i am calling rekha madam at approx 11:30 am to 12:00pm. She receive the phone and she told me that your's problem has been solved now on saturday but no response from shyamnagar service center of sunflame from morning to noon. That's why i repeated call again rekha madam but she can't receive my phone even she reject my call. I am waiting within one week but company's employer no response till now today

You will return my money of 9945/- only.

If you don't solve my problem then i want to force a decesian that sunflame pvt company is very very fraud and cheat.
I sent my complaint to the consumer forum.

Choose is your's

Declare
Mr. Prosenjit roy
Email id - prosenjit16. [protected]@gmail.com
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Feb 14, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Sunflame Enterprises Customer Care's response
 
Dear Sir,

We sincerely regret the inconvenience caused to you. Please forward the following details so that we can register your complaint :

Complete Address with Pin Code and Land Mark if any.
Contact No.                       
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