[Resolved]  Sunflame Enterprises — replacement

Address:Kamrup Metropolitan, Assam, 781003

Glass top gas stove Burner purchase from Amazon online shop. ..on dated. 11/01/18. Order. No:[protected]. Rs. 2844/- Product : GAS Stove 2 Burner-Pride BK (Sunflame). Serial No: 17 L 076364. Round spot more on the Glass Top. Please solve my matter. You are not response till day..already send many emails but you are not response. Replace my gas stove burner immediately, Already i have received replacement letter from Sunflame, still not replace...Thanking you, Name : simanta bhuyan. (Customer) chandmari housing colony, lig-b-401, chandmari colony, Guwahati -781003 (Assam). Contact No.[protected]..Thanking you. ...
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Feb 8, 2019
Complaint marked as Resolved 
Sunflame Enterprises customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
Sunflame Enterprises Customer Care's response
Our service franchise is visited no problem found in cooktop . cooktop glass has been changed. complaint closed.
Complaint comments 

Comments

My sunflame glass top burst into pieces on 26.5.18 after cooking luckily no one was near the stove.

We made some roti and having our breakfast when that noice came from our kitchen.

I was shocked, glass pieces were all over the kitchen also fell into some food which we carefully disposed.
Juicer mixer grinder (supreme) purchased from 41 Rhino CSD on
13 Mar 18 found defective its motor as it needed replacement. Item deposited n complaint lodged at customer services in Jorhat Assam. In spite of repeated requests no action taken by HO Sunflame Enterprises Pvt. Ltd. Plot No.58, Sec 27C Mathura Road Faridabad, Haryana-121003.

I purchase sunflame gas stove on 16/07/2018 but there is some leakage of gas in the knob

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