[Resolved] Sunflame Enterprises — sunflame crystal 3 burner shattered | |||
One and a half month ago, my sunflame gas stove glass top shattered, we live in kolkata and ever since, i have been trying to get the glass replaced. To my surprise, for more than a month now, the only response i get from the sun-flame dealership is that glass is not coming from faridabad, and we can not do anything, this was un-acceptable that too at a metro city like kolkata. They also told that faridabad has no stock of glass. They even gave me number of faridabad office, coordinator. I also talked to the lady she said problem will be solved within a week, but now even after more than 10 days, kolkata has not received the supplies, and problem remains same. Only change is that when i call now, the faridabad coordinator also does not pick-up. When i was purchasing sunflame stove, i was given all assurance of service, but such is the situation, i have decided not to go for any sunflame product in future, and will also narrate this story to all my friends and contact. I have also planned to put this picture on facebook and also will create a blog of sunflame after sales sufferers, to make sunflame understand hardships faced by many customers like me. Was this information helpful? | |||
Feb 9, 2019 Complaint marked as Resolved Sunflame Enterprises customer support has been notified about the posted complaint. Verified Support Jan 09, 2019 Sunflame Enterprises Customer Care's response Dear Sir, We sincerely regret the inconvenience caused to you. Please forward the following details so that we can register your complaint : Complete Address with Pin Code and Land Mark if any. Contact No. : Product/Model : | |||
Add a Comment | |||
21%
Complaints
407
Pending
0
Resolved
87
Post your Comment