Sunflame Enterprises — Sunflame dealer and after sell service are worse

Address:560068
Website:Sunflame

I bought a table top sunflame gas stove from snapdeal of 2500 rs just a week ago. But on the very first day, i got the problem with left side burner. When i put it to sim, the flame is switched off, which should not be. But the right burner is working properly. I had asked the seller to replace the product. But instead of replacing the seller asked me to contact local service center. I asked the sunflame service center to service the product. But it looks like they are just playing with customers. Each and everyday they are promising the customers that they will send someone to service the product but they are not. I am waiting more that 1 week on this issue. Please look into this matter. Please find below the service center number and name of the contact person.

Date of purchase: 17-dec-2016
Service center contact person: suresh : +91 [protected]
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Sunflame Enterprises customer support has been notified about the posted complaint.
Jan 06, 2017
adesh seth's response
Nob is not working correctly pls look into this matter and repair it as it is in warranty period.
Complaint comments 

Comments

Dear Apurba0043,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal
We bought sunflame 4 gas burner chulha and now there is a complaint in one burner nob which is rotate in 360 angle which is not safe.
Pls look into this matter and send the service engineer on URGENT basis.
regards.

Sanjay Seth
A-27 Nehru Colony
Dehra Dun

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    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
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