Sunflame Enterprises — Sunflame Geyser

Address:New Delhi, Delhi, 110008

We purchased Sunflame Optima geyser on November, 2016. It worked very well for about one and half month. In January, 2017 it started giving problems of water tank leakage. Then we made call to customer care. What they do in reply is provide another phone number saying that call on this number as we do not deal in your locality/area. When we call the number provided then the person receiving call on this number provide a new number giving the same excuse of area not coming under there service center. And this is going on like this for almost more than two months. We also got another companies appliances and when we complain about something they got a centralized complaint/customer care center. The complaint is automatically transfered to the area concerned.
Was this information helpful?
No (0)
Yes (0)
Sunflame Enterprises customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunflame Enterprises
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    407
    Pending
    0
    Resolved
    87
    Sunflame Enterprises Phone
    +91 12 9426 6999
    Sunflame Enterprises Address
    58, Sector 27C, Mathura Road, Faridabad, Haryana, India - 121003
    View all Sunflame Enterprises contact information