Sunstar Club — company is fraud and doing fake deal

Address:Pune, Maharashtra, 411058

I am amit paul, got call from “sunstar the club” for attending a seminar with family at novotel hotel pune on 6th jan, 2017
So 7th of jan we attained the program, they made individual family communication regarding their holiday package. We were convinced about their plan. Their zonal manager also came and she convinced us and add few more facilities. I took sunstar membership on my wife (Kakoli paul) name and payment 45, 000/- through my credit card at novotel hotel on same day. Below are the details offered which they given us.
Deal sign off after mutual agreement with sunstar employee.
Nikhat (Zonal manager) – [protected]/[protected]
Rahul (Manager) - [protected]
Sunstar the club ownership cost is 1, 20, 000/- (Final deal amount mutually agree with sunstar employee, nikhat)
Under this agreement below things are covered
• 13d/12n (4 & 5 star hotels, across india and abroad) holidays per year till 20yrs.
• free hotel staying including breakfast & 1 time food (Lunch/dinner).
• free local sight seen with guide.
• for local (Market) cab provide but fuel cost will pay.
• will get 10% to 20% discount on flight ticket if tour plan inform 1-month earlier.
• 13d/12n for below 4 star hotel per year also include in package (Nikhat and rahul give conformation about mention facility).
• can split the holidays (13d/12n) throughout year.
• get paid for not staying (Can rent my days 13d/12n). 4000/- to 6000/- per night.
• rented amount will be debited within 15days into given saving account.
• can walkout (Buy back) after 10yrs, will return back agreement amount.
• after 20yrs automatically buy back.
• can gift or share with family and friends.
• sunstar employee agree to gift 7d/6n holidays for 1st year. Including above all. (Rahul and nikhat agree for that).
Ownership amount (Rs.1, 20, 000/-) payment mode conform by sunstar employee.
 1st installment of rs.45, 000/- paid on spot through credit card. And nikhat (Sunstar employee) commitment to convert it into 48 month emi without interest.
 2nd installment of rs. 15, 000/- will be paid by month of april, 2017.
 3rd installment of rs.60, 000/- (Also 48 month emi) will be paid after complete 48 month emi of 1st installment.
Note: - nikhat (Sunstar employee) could not able to convert 1st installment (Rs.45, 000/-) into 48 month emi without interest. At last i converted through my icici bank credit card policy, 12 month emi with interest. Total interest will be paid by me is rs.5435/-.
Nikhat (Sunstar employee) gave commitment for reimburse the interest amount of rs.5435/- by cash.

When we paid 1st installment on novotel hotel through my credit card they told that within a week all documents will receive and they will call for agreement sign. But after 1-month chased they sent my receipt and mid of feb, 2017 got a card along with a letter.
I have credit card bill and latter from bank regarding installment and interest.
When i was going to book my holiday on toll free number then i came to know that all the mention sign off offer given by sunstar club employee was false they never arrange any holiday they are just giving hotel booking in very limited place across india. Their manager told me that they know their staff did wrong commitment so we dismiss all of them.
When i am asking for my money return back they deny for that. Till date they are not doing agreement and now no one pick up my phone. I have only one card and one broacher given from their side.
Now i feel that we was cheated by sunstar the club. As mention in broacher, govinda (Bollywood actor), kapil dev (Legend cricketer), and ravi kishan (Bollywood actor) all three are joint director of this company (Sunstar the club). So i tweeted them all three people for helping me but no one replied.
I sent several mail regarding my membership but only one replied, i made call to toll free number, they picked up and always replied to send mail regarding complain.
Last few month, i could not able to connect with sunstar.

Request you to help me if possible, i just want to get back my money
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sunstar Club
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    120
    Pending
    0
    Resolved
    4
    Sunstar Club Address
    406, Venus Atlantis, Prahladnagar, Ahmedabad, Gujarat, India - 380054
    View all Sunstar Club contact information