Sunstar Club — Not get single reservation or facilities.

Address:	380008
Website:	sunstarclub.in

I/kamlesh Bhavsar have membership of sunstar club Ahmadabad on same name. my membership number is:[protected].

During presentation meeting at hyatt ahmedabad i gave breif about my family members and their sales evecutive told me so many things about benefits of sunstar membership.they also told me that is good for you to get refreshment for traveling and having fun outside gujarat along with my family and they also provide us passes for any event like garba etc.. so i take that membership for my family enjoyment purpose. but from last week i need reservation for pune they asked me details regarding reservation after provide all details and after 3-4 email conversation they told me we can not able to arrange 6 people accommodation in novotel pune. then i called their customer care executive and sales person who sold me that membership they agree to provide accommodation facility for us.but after that commitment that executive not receiving my phone or if receive everytime told me that he is in meeting or other excuses. so i went to their office on 10/01/17 but they told me that it's not possible. so i told their executive that till today i have not using your single facilities so kindly refund my paid amount of 115000/- and cancel the membership but they refuse to give my paid amount back to me. and cancel my membership.