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[Resolved]  Supertech — officer enclave

I booked a flat with m/s supertech limited in their project ‘officers enclave’ at sohna road, gurgaon in dec 2015. I have booked the 4th floor of 3bhk in the low rise apartment under subvention plan... We submitted all required and necessary documents to pnb housing finance but as per then the approvals for 4th floor are yet to approve... And now we got calls from various brokers/agents including investor clinic that the project is not approved and they will shift the booking to some other project. But they are not reliable as they have used my hard earned money of 5.50 lac from last 3 years & did nothing.

I was supposed to receive the project in 2018. When i visited the site i was shocked to see that project was abandoned and no construction activity of any kind was going on the site. Shocked i approached their office in gurgaon and made queries about the project but shockingly no one from supertech gave any satisfactory reply.

Now, after 3 years, i got a call from supertech loan department that you can finance the property from allahabad bank... I visited allahabad bank, parliament street, new delhi and came to know that they will finance the project and from next month onwards we have to pay the interest somewhere around 28k for 23 months and after 24 months the emi will start...

My concern is, we already paid extra amount for subvention plan... Then why we have to pay the interest amount and as per supertech the emi will start from the date of "offer of possession"... If supertech fail to deliver in 23 months, emi will start as per the allahabad bank

Now i want subvention plan as per the initial commitment of supertech or i want my money to be refunded from the supertech with 10% interest but they never responded to any letter or email etc.

I am now cursing myself for investing my hard earned money with this supertech.

Regards bhavesh bhardwaj.
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Mar 25, 2018
Complaint marked as Resolved 
Mar 26, 2018

Complaint Status

Supertech customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Supertech Customer Care's response
Dear Sir,

You are requested to meet our customer care department, so that your issues could be discussed and resolved on priority.

Team CRM
Complaint comments  2 CommentsShareTweet


The matter is still open... i received a email from Mrs Ritu Singh and she ask me to contact Mr Prashant Gupta and As per Mr Prashant Gupta our case is handled by Mr Aman (loan Dept) and Aman shared a copy of agreement on Rs 💯 stamp paper that the tenure of allahabad bank for subvention scheme is of 21 months and if builder failed to deliver the unit in this period, the builder will be liable to pay the pre EMI even after 21 months.

And as per bank, we have to start paying the interest part from the day one, once the loan disbursed... My concern is, if we have to pay the interest, then what is the use to buy a flat in subvention scheme.

Secondly, as per Aman ji (supertech loan Dept), they will arrange the pdc cheques or arrange month on month RTGS of interest amount in our account so that we can pay to the bank.
Again, my concern is, why we route the money from our account, it can be considered our income.. as we are in service (private job) and why such arrangement is with us, it can be done with bank also

Because of all these issue, I am unable to understand the meaning of subvention scheme...

Once again request you to kindly suggest on this

Bhavesh Bhardwaj
Dear Sir,

May we please request to let us know what has finally happened to your complaint. I am also a Buyer under the Officers' Enclave project and while the project is delayed, Supertech is not providing any response. You may please reach me at mail[dot]govindmehrotra[at]gmail[dot]com.

Adv. Govind Mehrotra

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