Supertech — payment neither credited to merchant nor refunded back

Address:	Pune, Maharashtra, 412307
Website:	erealty.supertechlimited.com

i've made payment of rs. 97, 476.74 (Order amount - rs.96905 + convenience fee - rs.484.53 + taxes - rs.87.22) on 12th nov 2018 through online payment option available on supertech's portal (Erealty. Supertechlimited.com) against the demand letter sent by supertech ltd. For my unit at eco village-3, unit - b25/308. The

The amount has been deducted from by icici bank account, but neither the same is reflecting in supertech's bank account nor i've got the refund of the payment which i've made on 12th. Non.2018.

i've attached the transaction receipt (S. T transaction details) which i got from my bank for your reference along with my bank account statement (Icici_account_statement) which clearly shows the transaction done in supertech via e-billing solutions on s. No.5 in the statement.

Kindly check and let me know as soon as possible if the payment is successful or not. And if it is not successful then with whom is my money lying with and how can i get my money back.

Thanks
Ranvijay kumar rai
Mobile - [protected]
Mail - [protected]@gmail.com