Surya Flame — Knob of surya flame gas stove ejected leading to fire

Address:H-4, Rohtak Road, Udyog Nagar Industrial Area, Delhi, 110041

Dera sir/madam,

I have purchased surya gas stove from Amazon on 24.09, 2020. pls see invoice for details. which having two years warranty.

Yesterday on date 05, 04, 2022 while cook was working in kitchen at around 12:30 hrs, suddenly gas right side burner knob ejected out itself, and fire start from knob at was speeded up to 1 m. Luckily cook was in left side of gas survived and fire extinguished after closing gas cylinder regulator knob. A disaster was avoided by timely actions but this raised questions on gas burner safety.
Being a Surya flame I purchased this product as an excellent company for a gas burner, But this seems like some manufacturing defect and needs to be addressed urgently, This can lead to disaster in any house.
In view of above I request you people take note of this event, identify the root cause and get it rectified earliest so no event should take place in future
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    H-4, Rohtak Road, Udyog Nagar Industrial Area, Delhi, 110041
    India
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