Surya Roshni — Immersion rod

Address:New Delhi, Delhi, 221010
Website:www:surya.co.in

I purchased one 1000w surya immerson rod on[protected] with two year guarantee from m/s fairdeal electric ware, havall"s galaxy, neelaber building, mahmoorganj, varanasi. On 26.02.2017 it stopped working. Same day when i approached the dealer st for replacement the rod with new one he flatly refused. He just took down my contact number and assured that company person would contact me and would do the needful. Nobody has contacted me so far. I didn"t expect such response from representatives of a reputed organisation like yours. It is a deficiency in services and suitable case for moving to consumer court. You are the requested to look in to the case and instruct your service engineer to replace the rod with a new rod.

Thanks and regards.

R p trivedi
Flat no. 35, iiird floor, narasingh apartment
Mahmoorganj, varanasi-221010
Tel. No.[protected].
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    Padma Tower-1, Rajendra Place, New Delhi, Delhi, India - 110008
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