Suvidha Centre — rude, unprofessional staff

Address:Ludhiana, Punjab, 141002

I am proud to be an indian... Am i?
What a joke.. Huh!! I am thankful that i don’t live here anymore. Wanna share my one of the worst experiences happened in punjab.
Yes i know government is corrupted. Either you should have contacts or money to get your work done from government offices.
Went to suvidha centre on friday, april 6th 2018, one located in district courts, ludhiana. Just wanted to get my phone number registered. First of all there is no reception or help desk to guide people. Kept on waiting for 3 hours and then told by a security gaurd to come on monday, april 9th 2018. Went today at 7:00am, so that i can get the coupon or token to get served asap as have limited days to get all my work done.
At 9:00am they asked to fill in the form and gave the token number at another counter.
I was told to go to counter no. 7 to get the phone number changed. 9:50 no employee came to serve the public. I went to the senior’s cabin who was a female. Shockingly, all employees were sitting around her for a chit chat and laughter. When i asked the senior official about the delay.. Her reply was” chooha mara hua hai vaha, isliye hum itni smell mai kaam nahi kar sakte” (A mouse is dead there, so we cant work’.
It does not end here, after 15 mintes a lady came there and said systems are mot working. She was very rude to the public.
Again i went to this senior lady and her reply was’ you have to wait we do not know when our computers will work. They may or may not work till evening and gave me someone number asking me call him when i asked her where can i escalate the matter. ([protected]) was saved as sahil sir dm in her phone. I can’ t belive a govt. Employee can be that rude that asked me to go out from the room very rudely.
So... Finally i had to come back home without doing nothing and after this harrassment.
The system should change in india, where human life should be valued and thanks.
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Hamara certificate site par kab se upload ho gaya hai but Suvidha Centre wale ek hi baat bol rahe hain Hamare Paas sticker nahi hi kal aaya tha khatam ho gaya sticker nahi hai ek baat ki raat Lagaye ja rahe hain

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    Ludhiana
    Punjab
    India
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