Suzuki India — not giving refund of token amount

Address:410, Ward No 6, Elias Road, Kamarhati, Kolkata - 700058, Near Agarpara Bus Stand, Kolkata, West Bengal, 700058
Website:www.suzukimotorcycle.co.in

Hello sir
My name is subhramoy sarkar i planned to buy a suzuki gsx750s from kolkata animesh suzuki they told me to give a token amount of anything for the bike, i asked them whether i will get back the money if cancelled they told me yes anytime without charges but in 1 month so i gave them a token money of rs – 10000/- on february 3rd 2019 for the bike and they said the bike will come to our showroom in due time but after that they didnt even call me or messaged me about my availabilty of my bike and later on when i asked them they said its not yet delivered to our showroom. After then i asked them to cancel the bike on that time they r showing me new excuse that more than 1 month has passed your refund cannot be done its forefieted now today many months have passed i havent got the bike and even the money aswell.

So i demand you to refund me 10000 amount as soon as possible i dont want to buy bike from you and by purpose they delayed my token amount period so that 1 month passes and the refund is forfeited is this the way company cheats someone? Even the boss of that showroom denies the token amount. I seek my money back.
Please do the need full and obliged
Thank you
Name – subhramoy sarkar
Ph - [protected]
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