Suzuki India — worst bike suzuki gixxer 155 [feedback/ complaint]

Address:Suzuki Ghaziabad [Ankur Suzuki Ghaziabad], Ghaziabad, Uttar Pradesh, 201001
Website:www.suzukimotorcycle.co.in

Purchased bike on 2018 january
Today is 21. Aug.19 = total years is 1.5 yrs of purchase

Bike condition -
Very first month - indicator beep not working exact after 1st service. [ still not resolved ]
- permanent issue of petrol tank gas issue, daily opening
Tank before riding [ still not resolved ]
After 6 month - bike lock issue, bike & screen stops while riding, think if you
Are on 60-80 km speed and sudden bike got stopped. [ still not resolved ]
After 1 year - rear & front break wear out - got replace it from service center [ issue solved by 1100/- rs paid to service center]. And now after 3 months break again showing the same situation, service center fix it temporary.

After 1.5 month means now a days - bike age is over,
- engine throwing engine oil from upper side of engine. Engine noise are too high, pickup is too low, engine sound is like 10 yr old bike [ service center told me this is coil is faulty in engine it will replace and this not the part of warranty, i said them replace it - they told me"we don't have this part in stock, will be next week it will available". I am continually going by auto to job. Because my new bike are faulty.

- front shockers left and right both are also throwing oil, bike balance is out - [ issue solved by 580/- rs paid to service center]

Not yet over - head lamp fused, solved [150/- rs paid to service center]

Regularly bike going for service to to authorized center.[ankur suzuki], they are taking service fee 800+/- every time to oil change, wash and polish bikes, they are doing nothing. Even if you told them the fault, they told me "shockers will take time to solve" and service done, shockers not corrected by sc.

After two days again gone for complaint they changes me 580/- for the same.

@ suzuki - spend 94k to buy this, and within one year bike every part got vain for me. Low pickup, average just 30kmpl, i will never recommend this to any body.
I have bajaj pulsar purchsed in 2009. Still with me with good condition. And suzuki almost dead in 1.5 yrs.

My details :
Sonu kumar [protected]
Sonu. [protected]@gmail.com
Bike reg no. Up14 dn 1375
Purchased from ankur suzuki.

I need my money back
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have given my car on 10 July 2019 ..but today 21 August 2019 ...and they have not repair my car .almost 2 month is coming and they ..not giving any reply that what's the process is going on ..so please kindly help me to resolve my issue .my car number is .MP07 CG 4944. And car model is maruti Suzuki wagonr
Thankyou
Ramesh singh kushwah

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information