Suzuki Motorcycle — I am complaining about repairing of two wheeler from a service center of suzuki motorcycle for not repairing the motorcycle.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.suzukimotorcycle.co.in/ www.citymotorsnoida.com

I had engine seized in January 2018 and my motorcycle is in under warranty. I took it to the service center in Noida sector 63. They resolved the issue and gave it to me. After almost 6 months the same problem appeared on my bike but this time more worst. The bike stopped on road at 75 KMPH and a car was about to kill me but I saved by god grace. This time situation was very unfair. I had to drag it to the service center for 5 KM. That day (26th June 2018 ) the service center was closed. I am not fit and suffering from a spinal injury. I took the bike to my office 2 km again and after confirmation of repairing from them, I took it to them again on 28th morning. They said it will take one and a half month to fix due to company shut down process. I called to customer care to confirm and they said its a wrong information given by the service center. Now after a week, they are saying to take the bike away from their service center and get it fixed from somewhere else. This is ridiculous please do needful.
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2018
Updated by Aditya Anand
Got the call from SR Suzuki & said will take bike themselves. He asked me to handover jobcard. But in service center they said take the bike myself to another service center. They were taking very rudely. why they say differently on phone. This will be the last.
Complaint comments 

Comments

Dear sir my new bike purchase in March Suzuki intruder this problem is oil leakages and apex Suzuki service center Lucknow complain than unhone bola ki aap jaha se liye ho bike whi se karwaiye aap ka yaha Hm Kuch nhi karege.. Unhone mana Kar Diya this is very bad service Suzuki

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information