Swiggy — abrupt cancellation of my order by swiggy agent

Address:

Mumbai City, Maharashtra, 400014

Hi i'm nayna...
Yesterday 19th of may i had ordered for a cake from birdys cake shop at dadar t t via swiggy.
I'm already a registered customer...
My registered mobile no. And address has been there on the swiggy account.

This time however... The fellow who was carrying my stuff (Cake)... Cancelled my order on his own.. Without my consent.
And the company charged 200₹ penalty to the customer.

Highly fraud site...