Swiggy — asked for a tip as I ordered late night | |||
This is to inform swiggy that as i ordered late night the swiggy delivery guy called and asked me to pay a tip as he's coming from dombivali to kalyan... This is really unexpected frm swiggy as evn i dnt know hw the order went to dombivali. He insisted me to cancel an order... Order no : [protected] Caller name : nitin gaikwad I had to pah the tip to delivery guy to get my order Was this information helpful? | |||
3 Comments | |||
Comments
i ordered a chinese rice through swiggy app after order get received by restaurant i was tracking my order status after taking a long time swiggy support executive called me and told me that food ordered by me is not available he gave me an option to select anather atom from menu i choose anather food from menu list again after taking a long time i got anather call from same executive that swiggy needs to cancle my order as food that ordered by me second time is unavailable... nd swiggy cancelled my order nd i was not satisfied with the answer provided to me then i reordered the same food from different restuarant l got my order bt this time instead of chinese rice restaurant gave me veg pulav that was very unexpectable, disappointing for me as i was waiting for a long time to take my meal i asked about this to the customer support and again customer support executive gave me unsatisfactory reasons i asked him to take my parcel nd give me refund so he told me that there no provision for my refund as my payment mode is cash ... so i want to tell the customers that services provided by swiggy are not upto the marks nd i m very much disappointed the way swiggy treated the customers. delivery charges, extra charges applied to the customers are high nd not worth to the service provided by swiggy
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