Swiggy — bad food quality and packaging

Saurabh_Singh22

from Raipur, Chhattisgarh

Address:	Kota, Rajasthan, 324005
Website:	Swiggy.com

I ordered roasted chicken from restraunt named 'aslii zaika'. The packed condition of the above stated dish was pathetic. It was placed in a polybag wrapped in aluminium foil as if it was a #. Chicken was uncooked, stale, smelly and wasn't even warm. The quality of the mayonnaise provided along with it was even worse. Being a regular chicken eater, i doubt that it was not even chicken. It was some other sort of flesh which i am totally unaware of.

The delivery boy wasn't wearing 'swiggy t-shirt' and didn't had a bag to carry order. He was carrying my order in his hands this whole time.

To make sure that my arguments are taken seriously, i am attaching a few images of the above stated situation.

+3 photos

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Swiggy customer support has been notified about the posted complaint.

Dec 16, 2018

Updated by Saurabh_Singh22 I also want a refund for my order.

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Comments

Meena18*

from Bengaluru, Karnataka

I Ordered panner butter masala from (hotel name) HMR - Coimbatore .
My swiggy order no -#[protected] and date is 31.10.19

The food package was very worst and fully leakage. I want reorder without money or refund.
Kindly take a note as serious issue.And give me the solution as soon as possible.

I attached few images for your action.

Hitachisurya

from Kalyan, Maharashtra

Mar 21, 2023

I order a pizza from oven story at first the pizza was soggy and a bit uncooked. Also the packaging was worse the entire pizza got stucked up the packaging box also the topping were weren't proper the pizza was unable to consume.Raised a complaint yesterday but no response from Swiggy team. Need a compensation or refund for my order
ORDER No. #[protected]